Our team got many complaints regarding Jio customer care on this page. Due to Very high volume of users, all
Phone helplines are busy & it is taking up to 45 minutes-1 hour to pick up customer’s call. I noticed that, some people are not being able to make incoming, outgoing calls while for others net pack is not working. Surprisingly, there are customers who haven’t received any confirmation/verification message even after 20 days of buying Jio sim card.
After a little research, I have found several ways to get in touch with Jio customer care & I hope you will get the resolution as soon as possible after going through these methods.
- 0.1 Reliance Jio Customer Care Number: Know Jio Toll Free Helpline Number
- 0.2 JIO Customer care Phone numbers
- 0.3 Helpline Number for Other Network Users
- 0.4 Take Advantage of Email Support
- 0.5 Jio Live Chat with Executives
- 0.6 How to file Jio complaint & Track its status?
- 0.7 Fill Form & Get Support Within 24 Hours
- 0.8 Quick Solution for General Issues
- 0.9 What are the alternate ways to contact Jio care?
- 1 Jio Apps Download
Reliance Jio Customer Care Number: Know Jio Toll Free Helpline Number
JIO Customer care Phone numbers
- JIO Customer care toll-free number: 1800-88-99999
- JIO Complaint number: 198
- JIO General helpline number: 199
- JIO Tele-verification number for data and call services: 1977
- JIO Tele-verification number for only data service: 1800-890-1977
- LYF Gustomer care Toll-Free number: 1800-890-9999
Helpline Number for Other Network Users
Sometimes, when you call on 1977 for tele-verification it will not connect in the first attempt. Even for other outgoing calls, you might get an error like ‘all lines are busy’. So, in this situation you just can’t speak to customer care from existing Jio sim. This is when you need to call CC using another operator.
If you are on different network like BSNL, docomo, idea then just call 1800-88-99999 to solve the problem.
Take Advantage of Email Support
If above helpline numbers are not working then this is good idea. Just send an email with your problems at [email protected] & they will respond to your query within 24 hours.
Alternate mail id : [email protected]
Jio Live Chat with Executives
This was the most awaited feature and finally it is live! Follow the steps to contact Jio person directly without making any calls or emails.
1] Open MyJio app & click on ‘manage your account’.
2] You will be signed in automatically.
3] Open left sidebar & click on ‘Jio Care’.
How to file Jio complaint & Track its status?
Well, it’s easy. As you can see in the above screenshot, there is an option of ‘service request’. Just click on it & on next page there will be 2 tabs (raise / track request).
In first tab, fill all the information & describe your problem briefly. Then tap on ‘submit’. To check the status of your ticket, just move to ‘track request’ tab.
Fill Form & Get Support Within 24 Hours
Don’t want to install MyJio app? Then here is good solution to contact Jio care from desktop. Click here to open the the form. Fill your email id, subject & problem in appropriate section & press send button.
That’s all! Now you will get reply from care within 24 hrs.
Quick Solution for General Issues
Want to know the balance in your Jio sim or the data usage? For these questions, you don’t need to call helpline number. Just go through these important Jio ussd codes & get your issues fixed instantly.
What are the alternate ways to contact Jio care?
Sometimes when we call on above numbers, it gets disconnect automatically. Or it says you are in queue & all our customer support executives are currently busy. Please wait until we connect your call to available representative.
Jio Apps Download
Once you download the MyJio app, you can avail all the real time information. Get various features to view your active plan. The app will also show you all the usage details, messages, data, validity, statements for 6 months etc. Users of MyJio app can also locate the nearly Jio stores, JioNet hot spots. Multiple Jio services can be linked to a single Jio ID.
Other Jio apps available to download for the Jio users are JioMoney, JioTV, Jiomusic, Jiocinema, and Jionewspaper.
Jio users will be greatly benefited from the list of the Reliance Jio customer care number. Both aspiring and existing customers require the customer care numbers. Hence, we have brought all the major companies’ toll free numbers at one platform. Users of other networks including Airtel, Docomo, and Idea will also find the similar information for their provider. Visitors may also browse our site for all the leading courier companies, insurance companies, cable operators, and transportation services.
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